Delete Your Account & Data

At INTELLURA Tayebat Wellness AI (developer: INTELLURA) you are in full control of your data. You can delete your account, or just your data, at any time — directly from the app or by contacting our support team.

Option 1 — Delete from inside the app (recommended)

1. Open the app and sign in.
2. Go to Profile (bottom navigation).
3. Scroll to the Danger zone section at the bottom of the page.
4. Tap Delete all my data to wipe your meal logs, scans, warnings and settings while keeping your login.
   — or —
   Tap Delete account permanently and type DELETE to confirm. This removes your account and all data.

You can also start the process here: Open Profile.

Option 2 — Request deletion by email

If you cannot access the app, send an email from the address registered to your account to info@intellura.ae with the subject "Account Deletion Request". We will verify your identity and process the request within 7 business days.

What gets deleted

• Your account (email, login credentials, profile)
• Meal logs and daily progress history
• Scan-meal photos and AI analysis results
• Subscription and trial state stored in our backend
• Warnings and admin notes (if any)
• User role and preference settings

What we may retain (and why)

• Anonymized, aggregated usage statistics that cannot identify you — kept for product analytics.
• Billing/transaction records required by law (typically up to 7 years for tax and accounting compliance).
• Backups containing your data are automatically purged within 30 days.

Subscription cancellation

Deleting your account does not automatically cancel an active subscription purchased through the Apple App Store. To stop future charges, also cancel via:

• Apple App Store: Settings → [your name] → Subscriptions → INTELLURA Tayebat → Cancel Subscription.

Need help?

Contact info@intellura.ae — we usually respond within 1–2 business days.